Classroom Management with Mr. Eddie

This scenario-based eLearning concept project was developed for both new and seasoned teachers. 

Audience: Teachers

Responsibilities: Instructional Design, eLearning Development, Visual Design

Tools Used: MindMeister, Adobe XD, Adobe Illustrator, Articulate Storyline 360

The Problem

After working in education for the last several years, I have witnessed different teachers of many experience levels struggle with effective and student-centered classroom management practices. I have struggled myself. Students who test boundaries and educators who become emotionally reactive or unconfident negatively impact the student-teacher relationship. 

As a result, the student loses trust in the teacher, the behavior worsens, and the number of student incident reports increases. Furthermore, the teacher must dedicate more time to rebuilding the student relationship.

The Solution

Drawing on my own experience, collaborating with other educators, and using books as additional resources, I designed a scenario-based eLearning. In this training, the learner would advise the teacher, Mr. Eddie, on establishing an effective management plan that fosters a positive relationship with the student.

My Process

I used the ADDIE framework to create this scenario-based eLearning experience. This experience is heavily rooted around colleague observations, self-reflection, discussions with general and special education teachers, and books provided on classroom management topics. I performed action mapping, wrote a storyboard, designed visual mockups, and developed a prototype to improve the functionality before finally moving into full development.

Action Map

I interviewed and had an open discussion with educators to increase the rate of developing an effective student-centered classroom management plan. I used this approach to visualize the information I gathered and to decide which steps were the most important.

I identified three high-priority actions:

  • Focus on the student as an individual before bringing up the consequences

  • Identify the root of the problem

  • Acknowledge the student’s behavioral change when they comply 

The high-priority actions focus on cultivating the student-teacher relationship but also lead the student to comply on their own by learning why it is crucial.

Text-based Storyboard

From the action map, I developed my storyboard. I used dialogue to show the consequences of the learner’s choice of advice for the teacher, Mr. Eddie. The student, Kevin, wears headphones and has a difficult time putting them away. The incorrect action leaves the relationship between Mr. Eddie and Kevin on shaky ground by escalating the conversation between the two. The correct action lets the learner move along within the story. 

When discussing the next high-priority action two with the experts, even they grappled with arriving at a consensus on the best way to handle it. In my storyboard, I ensured that the teacher maintained an empathetic tone throughout the conversation with Kevin and offered him an alternative option of using headphones without causing a learning disruption to his classmates. 

Throughout the project, I incorporated the mentor option, so the learner had the freedom to refer to expert information when needed. The Mentor is an Impact Coach who, in many schools, serves as a specialist that addresses students’ behavior and supports teachers in developing and maintaining meaningful relationships with students.

Visual Mockups

I developed my style guide to help me stay consistent throughout the project. I designed rectangular buttons for a sleek look because my slides were vibrant and had a lot of visual detail. I chose dark green to evoke stability and encouragement and white and brown colors to complement the green.  

Next, I created wireframes in Adobe XD. I wanted to keep the layout simple to avoid interrupting the critical conversation between Kevin and Mr. Eddie. After that, I added the illustrations of the classroom, hallway, and the Impact Coach’s office.

I collected feedback from my peers in the instructional design space and educators to iterate on my design.

  • I changed the placement of the Continue button for slides with dialogue between Kevin and Mr. Eddie. This adjustment made the experience more user-friendly.

  • I replaced one of the illustrations of the hallway from a closed door to an open-door classroom to make it more realistic when Mr. Eddie and Kevin are having a private conversation. This iteration was an essential detail to the SMEs, and having an open discussion with the educators was necessary.

Interactive Prototype

I created my prototype in Articulate Storyline 360 to see its functionality and overall feel. Then I solicited feedback from my ID community and educators.

I made the following improvements:

  • I added a secondary button, “See Why,” so the learner could learn why the conversation went a certain way based on their advice. I didn’t want to interrupt the dialogue between the teacher and his student, but it needed further explanation. 

  • I let the learner control the sound to make it accessible for all learners. 

  • I rephrased some of the answer choices to make all of them the same length.

Full Development 

After collecting feedback from my prototype, I developed the entire project. Once again, opening it up to feedback allowed me to iterate further:

  • I adjusted animations for my speech bubbles and buttons and manipulated screen elements on my timeline for seamless transitions.

  • I took a global approach to the sound option so the learner could decide if they wanted the sound on or off during the rest of the project.

Results and Takeaways

The project was well received in the education community. Industry veterans told me it would be relevant and excellent training during back-to-school Professional Development for new and seasoned teachers.

It was essential to collaborate with other educators on this project, even though I have years of experience working in education. Each person brought crucial insight to the project. As a team, we solved a common issue in today’s classrooms and prescribed an effective classroom management plan. 

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